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Frequently Asked Questions

Hours of Operation
  • Deliveries are Tuesday through Saturday early morning to 10:00 am.

  • Pickups are Monday through Friday 12:00 pm to 6:00 pm.

  • Customer service hours are 8:00 am to 5:00 pm Monday through Friday.

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Winter Holiday Schedule 2024/2025
While ASAP Express strives to provide nearly year-round services, we do observe the following holiday schedule:


Thanksgiving - 11/28/2024

  • Wednesday, 11/27/24 – Business as usual.  Afternoon Pickups will be delivered on 11/29/24.

  • Thursday, 11/28/24 – Closed for Thanksgiving.

  • Friday, 11/29/24 – Early morning deliveries only.  The office is closed.  No afternoon pickups.

  • Saturday, 11/30/24 – Closed.

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Christmas - 12/25/2024

  • Monday, 12/23/24 – Business as usual.

  • Tuesday, 12/24/24 – Early morning deliveries only.  The office is closed.  No afternoon pickups.

  • Wednesday, 12/25/24 – Closed for Christmas.

  • Thursday, 12/26/24 – Business as usual.


New Year's Day - 01/01/2025​

  • Monday, 12/30/24 – Business as usual.

  • Tuesday, 12/31/24 – Early morning deliveries only.  The office is closed.  No afternoon pickups.

  • Wednesday, 01/01/25 – Closed for New Year's Day.

  • Thursday, 01/02/25 – Business as usual.

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Note: Please contact us directly with any questions or concerns about this schedule.

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Zones, Delivery Points & Pricing

Zones are set up according to zip codes and pricing is dependent upon a number of variables. Please refer to the zone charts, delivery points, and general pricing information below:
 

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Contact Customer Service

Please contact customer service at (402) 334-1800 or (800) 624-1497 for specific questions regarding the following:

 

  • Custom price quotes

  • Zones & delivery points

  • Hazardous materials

  • Hard copies of paperwork

  • General inquiries

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Note: Please be prepared to provide the weight and dimensions of each package in the shipment, the origin and destination locations.

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Remote Support

To allow our team to provide remote access customer support, please download one of the following:

TeamViewer Quick Support for Windows.

TeamViewer Quick Support for Apple.

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Questions? Give us a call

1-800-624-1497

Get In Touch

Send us a note to learn more about how we can serve you.

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Contact Us

Drop by or give us a call anytime.

Headquarters
8619 S 137th Cir #1
Omaha NE  68138


General Inquiry

asap@shipitasap.com

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Hiring Inquiry

hiring@shipitasap.com

By Phone
(402) 334-1800

(800) 624-1497 

 

By Fax
(402) 334-5985

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​© 2024 by ASAP EXPRESS.

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